Welcome To Valley Tours & Treks

Welcome to Valley Tours & Treks! We are excited to offer you a range of exceptional travel experiences. Before you embark on your journey with us, please take a moment to review our Terms and Conditions.

1. Booking and Reservations

1.1. All bookings are subject to availability and confirmation.
1.2. A deposit or full payment may be required at the time of booking to secure your reservation.
1.3. Changes to bookings are subject to availability and may incur additional charges.

2. Payments

2.1. Payment can be made through the specified payment methods. Any additional fees or charges associated with the chosen payment method are the responsibility of the customer.
2.2. All prices are quoted in the currency specified and are subject to change without prior notice.

3. Cancellations and Refunds

3.1. Cancellation policies vary depending on the specific travel package or service booked. Please refer to the booking confirmation or contact our customer service for details.
3.2. Refunds for cancellations are subject to our refund policy and may involve administrative charges.

4. Travel Documents

4.1. It is the customer's responsibility to ensure that all required travel documents, such as passports, visas, and health certificates, are obtained and up-to-date.
4.2. Valley Tours & Treks will not be held liable for any issues arising from the customer's failure to obtain necessary travel documents.

5. Health and Safety

5.1. Customers are responsible for their own health and well-being during the travel period.
5.2. We recommend that customers take appropriate travel insurance to cover medical expenses, trip cancellations, and other unforeseen circumstances.

6. Itinerary Changes

6.1. While we strive to adhere to the provided itineraries, unforeseen circumstances may require itinerary changes. We will make reasonable efforts to notify customers of any changes.
6.2. Valley Tours & Treks reserves the right to modify, substitute, or cancel any portion of the itinerary, including accommodations, activities, and transportation.

7. Liability

7.1. Valley Tours & Treks will not be held liable for any loss, injury, damage, delay, or inconvenience caused by factors beyond our control, including but not limited to weather, natural disasters, political unrest, and technical failures.
7.2. We strongly recommend that customers acquire comprehensive travel insurance to mitigate potential risks.

8. Code of Conduct

8.1. Customers are expected to adhere to local laws, customs, and regulations at all times during the travel period.
8.2. Disruptive behavior, illegal activities, and violations of local norms will not be tolerated and may result in the customer being removed from the tour or service without refund.

9. Privacy Policy

9.1. Valley Tours & Treks respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more information.

By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Valley Tours & Treks looks forward to providing you with exceptional travel experiences and helping you create unforgettable memories. If you have any questions or concerns, please don't hesitate to contact our customer service team.